Terms and Services
Last updated: March 2025
1. Service Agreement
By engaging Frank And Sons Exterminators ("we," "our," or "us"), you agree to these terms and conditions. We provide pest control services through our network of professional exterminators in California.
2. Service Scope
Our services include but are not limited to:
- Residential pest control
- Commercial pest management
- Insect control and extermination
- Rodent control and prevention
- Preventive pest treatments
- Emergency pest services
3. Service Scheduling
Appointments are scheduled based on availability and urgency. We strive to provide prompt service, especially for emergency situations. Cancellations must be made at least 24 hours before the scheduled service.
4. Pricing and Payment
- Pricing varies based on service type and infestation severity
- Payment is required upon service completion
- We accept major credit cards and electronic payments
- Additional charges may apply for emergency or after-hours services
5. Service Guarantee
We stand behind our work with our satisfaction guarantee. If you're not satisfied with our service, we'll work to resolve the issue promptly. Specific guarantees vary by service type and will be detailed in your service agreement.
6. Customer Responsibilities
Customers agree to:
- Provide accurate information about pest problems
- Grant access to treatment areas
- Follow preparation instructions before treatment
- Implement recommended prevention measures
- Report any issues promptly
7. Safety and Compliance
We follow all applicable laws and regulations regarding pest control. Our technicians are licensed and use approved products and methods. Customers will be informed of any safety precautions needed during treatment.
8. Liability
While we take all reasonable precautions, we are not liable for:
- Pre-existing property damage
- Issues arising from customer non-compliance
- Circumstances beyond our control
9. Service Area
We provide services throughout California. Coverage areas may vary by location and service type. Contact us to confirm service availability in your area.
10. Contact Information
For questions or concerns about our services, contact us at:
Frank And Sons Exterminators
Phone: 1-833-581-1133
Email: service@frankandsonsexterminators.com